What should you do with an iPhone that Won’t Charge

The iPhone battery is designed with longevity in mind, and it should retain up to 80 percent of its original capacity after 400 full charges, according to Apple. You may need a battery replacement for your iPhone if it no longer holds a charge for the same length of time that it once did. However, if your battery simply refuses to charge, the problem is more likely related to your firmware or an external factor. You can follow the methods below to pinpoint the exact problem.

                  
Things You Need

iTunes
iPhone USB Cable

Instructions

1. First step, you should leave the iPhone plugged in for several minutes. If the iPhone appears to not charge, you need to know that the battery may need time to restore before presenting any screen display. But if the connected iPhone remain unresponsive for a long time, the battery may be completely dead.

2. Try to connect the iPhone sync cable to a different USB slot. If you charge your iPhone through a computer, make sure that you connect the cable to a port containing ample power. Connect your iPhone charge cable directly to your computer’s USB port, because external USB hubs and keyboard USB ports often lack the power needed to charge an iPhone.

3. Change another iPhone USB charge cable if your current iPhone USB cable contains a short circuit or other defects, it will not have the ability to transfer power from your computer or wall outlet to your iPhone. You can purchase a new USB sync cable from your local Apple Store or many electronics stores.

4. The last method is to reset your iPhone. An inability to charge may indicate a frozen or malfunctioning operating system. Sometimes a hard reset can fix it up. Hold down the “Home” and “Sleep/Wake” buttons on your iPhone until the Apple icon appears.

5. If you have attempted every other troubleshooting method and your iPhone still won’t charge, it’s time to restore your iPhone. Connect your iPhone to your PC or Mac, then open iTunes, select your iPhone from the “Devices” column and click on “Restore.” And now you should go for help from Apple.